Critical Care

Patients who require critical care tend to be older (median age ≈60 years), and 40% have had comorbid conditions, commonly diabetes and cardiac disease. If we can provide hospital equivalent service at home then that would be the best alternative for a patient and their family both in a financial mode and recovery basis.


Benevolent make sure that our nurses caring for patients with tracheostomies must be aware of the insertion technique in case they are required to perform an emergency tube change

Our nurse understands whether a tracheostomy is temporary or permanent, as this will affect the plan of care. Nurses of Benevolent will provide regular tracheostomy care for patients with temporary tracheostomies, but patients with a permanent tracheostomy will also require education and training to manage their airway independently, where possible, our caregivers also initiate such education to the family members and patients when necessary.

Nurses evaluate all aspects of tracheostomy care, including routine and emergency airway management, safe decannulation, weaning and safe discharge. The patient’s airway requires close monitoring 24 hours a day using a tracheostomy care chart to record care.


Dementia is a loss of cognitive function that occurs with certain diseases. It affects memory, thinking, and behaviour. Disorders grouped under the general term “dementia” are caused by abnormal brain changes. A care plan for dementia will address some or all of the following topics, the information shall be collected by the caregiver before the start of service from the family members.

  • Biography of the patient
  • Communication
  • Mobility
  • Toileting
  • Eating Patterns
  • Orientation/Cognition
  • Psychosocial/Behavioural
  • Caregiver Support Needs
  • Recreational Activities

Each of these areas includes a detailed description of the current functioning, needs and problems, the expected goals and outcomes, what interventions are planned, what services will be provided, and dates for completion of each goal. Care providers reading the individual care plan will know what is expected of them when working with this resident. The family will also understand the goals of care. Benevolent’s aim in dementia care is a faster recovery of the dementia patient.


When caring for someone who has a neurological disorder, Benevolent keeps in mind that each person is an individual, and has their preferences and interests. Likewise, neurological disorders affect each individual differently and the symptoms of the disease will progress at different rates. Additionally, they will have good days and days that are not so good. Benevolent make sure that good days become a routine.


Movement– As the disease progresses, the patients may need help with moving around. Sitting in a chair, especially if it is for any length of time can become uncomfortable. If they are not moved correctly, it can be discomforting to the person with MND and to the carer trying to move them.

Fatigue – To reduce fatigue, our caregiver, plan activities in advance, establish a good sleep pattern and respect the limitations that the disease has caused. Overexertion will cause tiredness and disinterest; therefore, we don’t include such activities which cause fatigue to patient

Sleep – Encourage a good sleep time routine. Use pillows to spread body pressure and ideally use silk or satin sheets as they will make it easier to move if they feel uncomfortable

Swelling – Due to lack of movement, swelling in the legs or feet can be a problem. The caregiver elevates the legs to help disperse the build-up of fluid

Cramp – Due to inactivity, joints may become stiff, and muscles may become tense and not easily relax which can result in cramp. The risk of this happening can be alleviated by using cushions, tables or by sitting in an armchair as they will help relieve some of the physical stress that the body is enduring.


Our caregivers prepare an achievable plan for a patient suffering from Parkinson’s Disease which includes improving functional mobility, maintaining independence in performing ADLs, achieving optimal bowel elimination, attaining and maintaining acceptable nutritional status, achieving effective communication and developing positive coping mechanisms.


Advanced cancer means cancer that cannot be cured. It may be referred to as end-stage or terminal cancer. However, incurable does not mean untreatable. Advanced cancer continues to have options for treatment and the patients can maintain a good quality of life with adequate care. At Benevolent we have a quality cancer care team who can give the care efficiently and with utmost care to make a faster recovery.

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